Updated Mar 05, 2020


U-Report is a platform where YOU speak out on issues YOU care about and have positive change in your community anywhere in the world.


Mathias Devi

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Stage 6: Sustained Scale

U-Report currently has over 8.3 million users worldwide. The ambition is to reach 28 million users by end of 2020. UNICEF is still investing actively in scale, but significant growth is occurring organically.

Focus Areas:

Democracy, Human Rights, and Governance, Education, Youth Engagement and Contribution and 1 MoreSEE ALL

Democracy, Human Rights, and Governance, Education, Youth Engagement and Contribution and Positive Youth DevelopmentSEE LESS

Implemented In:

Haiti, Trinidad and Tobago, Tunisia and 52 MoreSEE ALL

Haiti, Trinidad and Tobago, Tunisia, Ukraine, Uzbekistan, Vietnam, Zambia, Zimbabwe, Bosnia and Herzegovina, Botswana, Brazil, Burkina Faso, Guinea, Burundi, Cameroon, Mexico, Myanmar, Nigeria, Papua New Guinea, Romania, Senegal, Mali, Malawi, Swaziland, South Africa, Sierra Leone, Serbia, Pakistan, Mozambique, Liberia, Kiribati, Jamaica, Indonesia, India, Honduras, Ecuador, Cote d'Ivoire, Congo, Democratic Republic of the, Chile, Chad, Central African Republic, Malaysia, Bolivia, Belize, Bangladesh, Argentina, Thailand, Tanzania, Syria, Iraq, Guatemala, Ghana, Gambia, The, France and El SalvadorSEE LESS

Countries Implemented In


Youth populations are consistently under-represented in local and national decision making in spite of making up more than half the population in many developing countries; Nigeria, Chad, Angola, Mali, Somalia, Gambia and Zambia all have over 50% of their population under 18 years of age. U-Report addresses issues of missing youth representation in decision making at both local and national level.



UNICEF and partners have developed U-Report is a messaging platform for community participation, designed to address any issue that affects children and young people by either collecting information directly from them or their parents to improve policy and programmes or by directly providing life-saving information to the most vulnerable in a timely way. The platform currently engages more than 8 million people in 65 countries holding local authorities accountable to their youth populations.

Target Beneficiaries

Young people globally.

Innovation Description

U-Reporters opt-in to become a U-Reporter. Once people hear about U-Report via field recruitments (by partners such as the Girl Guides) or via media broadcasts, they simply send a message to opt in and register anonymously as a U-Reporter. U-Reporters engage in weekly polls which is used to improve UNICEF country programmes, partner projects or local or national policies. Results from polls are always shared back with U-Reporters. U-Reporters also receive alerts that contain useful information on a range of issues. Messages can be targeted based on age, gender or location or sent globally to everyone through a coordinated action. U-Report provides a safe space online and through SMS, to share opinions, get feedback and learn new things around a number of topics such as children’s rights, HIV/AIDS, general health, ending violence, gender equality, security, disease outbreaks, and many more development issues the most marginalised people face. All Incoming messages are analysed by RapidPro, the software that powers U-Report, and are displayed on a dashboard in real time, presenting trends and geographical patterns and highlighting areas of greatest need. U-Report is governed by steering committees that must include at least one non-government partner. Data collected by U-Report is used by a variety of stakeholders ranging from global UN agencies, to local government officers or NGOs, and of course the U-Reporters themselves.


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El Salvador
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Trinidad and Tobago
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